Shipping and Payment Information
International and Local Shipping Options:
We are delighted to offer both international and local shipping options for our customers. Whether you are located domestically or internationally, we strive to deliver your print-on-demand products in a timely and efficient manner. Please note that international shipping may be subject to customs regulations and import/export laws, which could affect delivery times.
Supported Shipping Zones:
We currently ship to the following zones:
1. North America:
- United States
- Canada
- Mexico
2. Europe:
- United Kingdom
- Germany
- France
- Spain
- Italy
- Netherlands
- Sweden
- Switzerland
- Belgium
- Denmark
- Norway
- Finland
- Ireland
- Austria
- Portugal
- Poland
- Czech Republic
- Hungary
- Greece
3. Asia:
- China
- Japan
- South Korea
- India
- Singapore
- Australia
- New Zealand
4. South America:
- Brazil
- Argentina
- Chile
- Colombia
5. Africa:
- South Africa
- Nigeria
- Egypt
- Morocco
- Kenya
6. Middle East:
- United Arab Emirates (UAE)
- Saudi Arabia
- Israel
- Qatar
Please note that this is not an exhaustive list, and we ship to many other countries not mentioned above. If your country is not listed, please contact our customer support for further assistance and to inquire about the possibility of shipping to your location.
We are committed to providing worldwide shipping services to ensure our customers from different regions can enjoy our products.
If your location is not within our supported shipping zones, please contact our customer support for further assistance and alternative arrangements.
Shipping Costs:
Shipping costs vary based on factors such as the destination, weight, and dimensions of the package. During the checkout process, the shipping cost will be calculated and displayed before you finalize your purchase. Please review the total cost, including shipping, before completing your order.
Policy around Returns, Exchanges, Damages, and Lost Packages:
At our print-on-demand store, we prioritize customer satisfaction and aim to provide a hassle-free experience. If you receive a damaged or defective product, or if there are any issues with your order, please contact our customer support within 15 days of receiving your package. We will require relevant information, such as order details and photographic evidence of the issue. Our support team will guide you through the return, exchange, or resolution process accordingly.
Please note that due to the customized nature of print-on-demand products, returns or exchanges for reasons other than damages or defects may be subject to additional limitations or fees. We recommend thoroughly reviewing product details, sizes, and measurements before placing your order.
For lost packages, we will work with the shipping carrier to investigate and resolve the issue. However, please understand that once the package is in the possession of the shipping carrier, we cannot be held responsible for any delays, damages, or loss that may occur during transit.
Order Processing and Delivery Times:
As an ecwid-based print-on-demand store, the order processing and delivery times may vary depending on several factors. Upon receiving your order, we will begin the production process, which typically takes 3 days. After production is completed, the estimated delivery time will depend on the shipping method chosen and the destination. Please note that unforeseen circumstances, such as high order volumes or shipping delays, may affect delivery times. We will strive to keep you informed of any significant delays that may occur.
Payment Options:
To provide convenience and flexibility, we offer multiple payment options for your print-on-demand orders. The available payment methods include:
- Credit and Debit Cards (Visa, Mastercard, American Express, etc.)
- PayPal
Payment Requirements and Instructions:
During the checkout process, please provide accurate and up-to-date payment information. If you choose to pay by credit or debit card, enter the cardholder's name, card number, expiration date, and security code. For PayPal payments, you will be redirected to the PayPal website to log in and authorize the payment.
Contact Information:
If you have any questions, concerns, or require further assistance regarding shipping, payment, or any other inquiries, our customer support team is here to help. You can reach us through the following methods:
Our dedicated support team is available 24 hours to assist you with any queries you may have related to shipping, payment, or any other aspect of your print-on-demand order.
Please note that the provided information is subject to change, and it is always advisable to refer to our store's website for the most up-to-date shipping and payment information specific to your order.
